Operations intelligence. Posts morning and evening summaries, monitors all systems, and makes cross-team escalation calls. The brain that sees the whole picture.
Daily reports
Escalations
System oversight
Runs the full order pipeline end-to-end. Monitors tank levels, places TelaPoint orders, scores drivers, assigns loads, and verifies every delivery. 60+ orders a day, zero gaps.
Order placement
Driver assignment
4-phase fill strategy
Watches all ~100 Circle K stations continuously. Tracks fuel levels, burn rates, and hours to empty. Posts critical alerts the moment a station threatens to run dry.
Level monitoring
Burn rate tracking
Critical alerts
Tracks every driver — availability, terminal assignment, performance score, and active trips. Surfaces the best match for every load and flags overdue deliveries.
Driver scoring
Terminal matching
Trip tracking
Monitors the billing queue for completed deliveries, reviews PODs for quantity matches, flags discrepancies before they become disputes, and tracks daily revenue.
POD review
Billing queue
Revenue tracking
Handles inbound orders from the customer portal. Validates every order before it enters TMW — checks bill-to IDs, terminal assignments, commodity codes, and quantities.
Customer orders
Order validation
TMW submission
Your 24/7 AI receptionist. Answers every call, collects caller info, routes emergencies to #alerts instantly, and posts a summary of every call to #general.
24/7 phone coverage
Call summaries
Emergency routing
RIO Transport